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Charities and foundations

Giving that is easy, receipts that are right

Appeals with progress and updates, one-off and monthly gifts with Malaysian payment methods, receipts in LHDN’s format, volunteer shifts and impact reports, all on one donor record.

Talk about your charitySee pricing
  • Free working prototype first
  • You own the code and donor data
  • Replies normally within one working day

What you get

What is included

The parts of the work you receive, and what each one lets you do.

Charity website

Programmes, appeals with progress and updates, governance and reports.

Online giving

One-off and monthly gifts with Malaysian payment methods, and the receipt rules shown before paying.

Tax receipts and e-invoices

Receipts in LHDN’s format, voids and reissues with a log, and consolidated e-invoices.

Donor area

Gifts, receipts, monthly giving controls and a yearly statement.

Volunteer shifts

Roles, sign-up with consent, a shift board, rosters with gaps flagged, and hours.

Staff desk and reports

Reconciliation by appeal and channel, donor records and board reports.

Proof

Work you can inspect

Tournamy is real client work, live on the client’s own domain. Lanternway Foundation, Underline and Marlowe & Khoo are concept prototypes we built ourselves; Lanternway’s receipts carry a sample approval number. No fundraising result is claimed.

All our work
Family food packs appeal with a meter of ten lanterns, the amount raised, gifts and days left, a company match and preset gift amounts, Lanternway Foundation concept prototype
Concept prototype

Appeal with a live lantern meter

Lanternway Foundation

What it shows: A charity’s website and giving system: appeals, one-off and monthly gifts, receipts in LHDN’s format, volunteer shifts, events and the staff desk behind them.

Tournamy team registration, squad step: jersey number, name and IC fields, flagging two players with the same number
Client project

Registration and payment

Tournamy

What it shows: Entries checked and confirmed by payment for a sports organiser: the same flow runs a charity run or a fundraising tournament.

Bursary application form with the student, school results upload and household income, beside the award guide by income band, Underline concept prototype
Concept prototype

Scholarship and bursary applications

Underline

What it shows: Scholarship and bursary applications with documents, a review and a decision, for an education programme.

Law firm newsletter sign-up asking the reader to confirm by email, beside the confirmation email in a demo inbox, Marlowe & Khoo concept prototype
Concept prototype

Legal updates by email

Marlowe & Khoo

What it shows: A newsletter with double opt-in and a preference centre: how donor updates should collect consent.

Concept prototypes are labelled as prototypes everywhere they appear. They demonstrate what we can build, not work delivered for that named client. More client work is going live and will be added as it does.

Price and terms

From a charity website to a full giving system

Most charities start with the website and online giving, then add the donor area, volunteer rosters and staff reports as they grow.

Charity website

RM 4,999

Programmes, appeals, giving and contact.

  • Appeals with progress and updates
  • Giving by FPX, DuitNow, cards and e-wallets
  • Governance and annual reports

Giving and volunteer system

From RM 12,000

Receipts, donors, volunteers and reports.

  • Receipts in LHDN’s format, voids and reissues
  • Donor area with monthly giving
  • Volunteer shifts and staff reports

Add-ons

From RM 1,000

Added when you need them.

  • Event tickets and check-in
  • Corporate matching and a partner desk
  • Bahasa Melayu and Chinese pages

Billed or quoted separately

  • Payment gateway fees are paid to the gateway from your own account.
  • LHDN approval under subsection 44(6) is the charity’s own application; we build to the receipt format in its approval letter.

Ownership

Everything belongs to your business

You own everything we build for you: the code, the content, the domain, the hosting account and every third-party account opened for the project. There is no lock-in. If you move to another provider, everything goes with you and we help with the handover.

  • Source code, handed over in your own repository
  • Domain and DNS, registered to your business
  • Hosting and every service account, in your name
  • Analytics, search and ad accounts, with us as a manager you can remove
  • All content, media and data in the system

Ongoing care

System care from RM 250 a month

For a more complex website or a system with a real backend, ongoing care starts from RM 250 a month, with the plan confirmed against what was actually launched. Care is quoted with the project, not bolted on afterwards.

Support

We normally respond within one working day

We normally respond to a support request in under one working day, and we work to solve problems as fast as we can. That is how we normally work rather than a contractual guarantee, and responding is not the same as resolving. If your operation needs a formal response or resolution commitment, we can write one into your scope.

Timeline

Normally three to four weeks

A more complex website or business system normally takes three to four weeks, and a larger platform is scheduled against the agreed scope. Prototype timing is separate: you see a working prototype before any deposit.

Add to your project

Features clients often add

Each one works in our own builds; open it to see them, with its starting price.

Before you decide

Questions people ask before they commit

Can donors get a tax receipt online?

Yes, if your charity holds LHDN approval under subsection 44(6). The receipt follows the format in your approval letter, in Bahasa Melayu or both languages, with the donor’s identity number and address. Lanternway’s receipt shows it with sample details.

Do we have to issue e-invoices for donations?

Approved charities above the exemption threshold in LHDN’s e-invoice guideline issue an e-invoice when a donor asks, and a consolidated e-invoice each month for the other gifts. Below it, official receipts continue. We confirm your threshold with LHDN before building it in.

Can donors change or stop a monthly gift themselves?

Yes, from their donor area: change the amount or date, pause or stop, with receipts and a yearly statement in the same place.

How long does it take?

A straightforward company website normally takes one to two weeks once the content is ready. A more complex website or business system normally takes three to four weeks, and a larger platform is scheduled against the agreed scope.

What happens next

From a message to a working prototype

We build a free working prototype first. It carries no payment obligation, so you can judge the direction before committing.

  1. 1

    Tell us what you need

    Message us on WhatsApp with your business and the pages or features you have in mind. We reply normally within one working day.

  2. 2

    See a free prototype

    We build a working prototype you can click through on your own phone. There is no payment obligation at this stage.

  3. 3

    Approve the scope and quote

    We confirm the pages, features, responsibilities and timeline in writing. The deposit is paid only when you approve the quotation.

  4. 4

    Build, review and launch

    We complete the build with your real content, you review it, and we launch after your final approval.

Talk about your charityOther ways to reach us

How it runs

Get the receipts right first

We agree who gets which receipt and how gifts are reconciled, then build the giving journey and the volunteer side on that.

  1. 01

    Map how you raise funds today

    Appeals, channels, receipts, volunteers and the reports your board and LHDN need.

  2. 02

    Prototype the gift

    From appeal page to paid gift and the right receipt, on a phone.

  3. 03

    Build the staff side

    Reconciliation, receipts with a log, donor records, rosters and reports.

  4. 04

    Train and launch

    Your team trained on receipts and rosters, then care at the level you choose.

The detail

How we approach charities & foundations

The longer explanation, for anyone comparing options or planning the work in detail.

In this section2 sections
  1. 01What donors, volunteers and charity teams need
  2. 02Rules a charity website has to follow

What donors, volunteers and charity teams need

We studied 14 charities and giving platforms in Malaysia, Singapore and the US, among them food banks, education charities and the donation, donor-portal and volunteer tools behind them, before building Lanternway Foundation. The table shows each need and where we have built it.

Charity needs, and where we have built them

Rules a charity website has to follow

Gifts are tax-deductible only when the charity holds LHDN approval under subsection 44(6) of the Income Tax Act; registration with the Registry of Societies or SSM is not enough, and LHDN tells donors to check the approval on its site. Only gifts of money qualify, given without conditions or a benefit in return, and donors deduct them up to 10% of aggregate income. LHDN’s guideline of 23 October 2025 sets the receipt: Bahasa Melayu or bilingual, a unique pre-printed serial number, the donor’s name, identity number and address, the collector’s post, and the approval reference with its dates. A receipt goes only to a donor who gives those details.

Approved charities above the exemption threshold in LHDN’s e-invoice guideline issue an e-invoice when a donor asks, and a consolidated e-invoice within seven days of each month’s end for the other gifts; from 2026 a single gift over RM 10,000 needs the donor’s full details. A company limited by guarantee needs SSM’s approval before it asks the public for donations, and house-to-house and street collections need a licence under Act 200 in Peninsular Malaysia. Donor and volunteer records fall under the Personal Data Protection Act, so updates need consent the donor can withdraw. The building blocks are on our feature pages: online payments, e-invoices, donor logins, consent records, rosters and bookings and dashboards.

FAQ

More questions about charities & foundations

Straight answers to what people ask. Anything else, message us and a person replies.

Ask a question
Can the site be in Bahasa Melayu and English?

Yes, page by page, and receipts can be bilingual as LHDN’s guideline allows. See multi-language websites.

Can companies give through the site?

Yes. A company’s gift carries its registration number on the receipt, and a partner desk can handle matched giving and team volunteering days.

Can we take gifts in kind?

Yes, as pledges recorded for thanks and reports. LHDN gives no tax deduction for gifts in kind, so they get an acknowledgement, not a tax receipt.

Where to go next

Sources

Tell us how your team works today

Describe the process you want to run in one system. We will show you the closest thing we have already built, then scope the real version against your requirements.

Talk about your charityContact page