In this section2 sections
What travellers and agencies need
We studied Malaysian umrah and tour operators and international group-tour companies before building Gatherway. Travellers compare dates and prices and pay over time; agencies need seats, documents and suppliers in one place. The table shows each need and where we have built it.
Dates and seats
- What the leading sites do
- Departure dates with prices and seats left
- Where we have built it
- Gatherway: dates, seats and prices
Umrah packages
- What the leading sites do
- Packages compared by hotel, distance and price
- Where we have built it
- Gatherway: umrah packages compared
Paying over time
- What the leading sites do
- A deposit and monthly instalments
- Where we have built it
- Gatherway: deposit and monthly instalments
Documents
- What the leading sites do
- Passports, visas and vaccination proof per traveller
- Where we have built it
- Gatherway: documents and visas
During the trip
- What the leading sites do
- My trips and updates from the tour leader
- Where we have built it
- Gatherway: my trips, updates from the tour leader
One seat count
- What the leading sites do
- Sales, sub-agents and waitlists on one count
- Where we have built it
- Gatherway: one seat count, with waitlists, sub-agent portal
Stays
- What the leading sites do
- Search, stay pages and booking
- Where we have built it
- Voyaera: stay search, stay pages
Front desk
- What the leading sites do
- Arrivals, rooms and guests for the property
- Where we have built it
- Voyaera: front desk
| Need | What the leading sites do | Where we have built it |
|---|---|---|
| Dates and seats | Departure dates with prices and seats left | Gatherway: dates, seats and prices |
| Umrah packages | Packages compared by hotel, distance and price | Gatherway: umrah packages compared |
| Paying over time | A deposit and monthly instalments | Gatherway: deposit and monthly instalments |
| Documents | Passports, visas and vaccination proof per traveller | Gatherway: documents and visas |
| During the trip | My trips and updates from the tour leader | Gatherway: my trips, updates from the tour leader |
| One seat count | Sales, sub-agents and waitlists on one count | Gatherway: one seat count, with waitlists, sub-agent portal |
| Stays | Search, stay pages and booking | Voyaera: stay search, stay pages |
| Front desk | Arrivals, rooms and guests for the property | Voyaera: front desk |
Rules a travel website has to follow
Under the Tourism Industry Act 1992, every advertisement by a licensed tourism business shows its licence number, business name and address, and that includes the website. Umrah and ziarah advertisements need the Commissioner of Tourism’s approval, with the approval number printed on the advert alongside the price, duration and terms. MOTAC publishes the list of licensed umrah agencies and approved adverts, which travellers can check.
The standard terms for outbound tour packages cap the deposit at 25% of the fare and set when the balance falls due. Health and visa requirements for umrah change each season, so Gatherway shows them as the agency’s current process with the source and date. The building blocks are on our feature pages: online payments and instalments, bookings, traveller and agent logins, document uploads and pages in other languages.



