In this section2 sections
What industrial buyers and distributors look for
We studied the websites of manufacturers, industrial distributors and food producers before building three concepts: an elastomer parts manufacturer, a food wholesaler and a food brand house. Buyers look for the same things: the right part, proof it is certified, a price, and a date. The table shows each need and where we have built it.
Technical catalogue
- What the leading sites do
- Search by part number or size, with specifications, stock and CAD files
- Where we have built it
- Sealwright: technical catalogue, sizes, stock and CAD
Quote requests
- What the leading sites do
- Standard and custom parts, drawings uploaded, answered by an engineer
- Where we have built it
- Sealwright: custom part request, quote builder
Distributor orders
- What the leading sites do
- Tier prices, live stock and credit limits
- Where we have built it
- Sealwright: distributor order pad, Greengage app: orders within credit
Sales reps
- What the leading sites do
- Visits, account histories, prices within limits and collections
- Where we have built it
- Greengage app: accounts and visits
Orders by WhatsApp
- What the leading sites do
- Messages turned into draft orders staff confirm
- Where we have built it
- Firstlight: WhatsApp inbox with draft orders
Delivery and documents
- What the leading sites do
- Pick lists, proof of delivery, couriers and invoices
- Where we have built it
- Firstlight: driver app with proof of delivery, courier delivery, invoice with proof attached
Accounts and e-invoices
- What the leading sites do
- Exports to the accounting system and MyInvois status
- Where we have built it
- Firstlight: accounting export, MyInvois status, Excel import
Certificates
- What the leading sites do
- Halal, ISO and other certificates with expiry dates
- Where we have built it
- Ninefold: halal certificate register
Export enquiries
- What the leading sites do
- A desk for overseas buyers, in their language and currency
- Where we have built it
- Ninefold: export desk in Arabic, Sealwright: prices in MYR, USD and SGD
Production and quality
- What the leading sites do
- Press schedules and inspections that hold dispatch on a fail
- Where we have built it
- Sealwright: press schedule, final inspection
Purchasing
- What the leading sites do
- Requisitions from low stock, approval limits, purchase orders and invoices checked against deliveries
- Where we have built it
- Sealwright: purchase requisitions, goods received, three-way invoice match
| Need | What the leading sites do | Where we have built it |
|---|---|---|
| Technical catalogue | Search by part number or size, with specifications, stock and CAD files | Sealwright: technical catalogue, sizes, stock and CAD |
| Quote requests | Standard and custom parts, drawings uploaded, answered by an engineer | Sealwright: custom part request, quote builder |
| Distributor orders | Tier prices, live stock and credit limits | Sealwright: distributor order pad, Greengage app: orders within credit |
| Sales reps | Visits, account histories, prices within limits and collections | Greengage app: accounts and visits |
| Orders by WhatsApp | Messages turned into draft orders staff confirm | Firstlight: WhatsApp inbox with draft orders |
| Delivery and documents | Pick lists, proof of delivery, couriers and invoices | Firstlight: driver app with proof of delivery, courier delivery, invoice with proof attached |
| Accounts and e-invoices | Exports to the accounting system and MyInvois status | Firstlight: accounting export, MyInvois status, Excel import |
| Certificates | Halal, ISO and other certificates with expiry dates | Ninefold: halal certificate register |
| Export enquiries | A desk for overseas buyers, in their language and currency | Ninefold: export desk in Arabic, Sealwright: prices in MYR, USD and SGD |
| Production and quality | Press schedules and inspections that hold dispatch on a fail | Sealwright: press schedule, final inspection |
| Purchasing | Requisitions from low stock, approval limits, purchase orders and invoices checked against deliveries | Sealwright: purchase requisitions, goods received, three-way invoice match |
The order-to-cash system behind the website
The website earns the enquiry; the system keeps the promise. In our Sealwright concept, approving a quote books press hours on a compatible line at once, a failed inspection holds the dispatch, and low raw-material stock raises a purchase requisition that runs through approval, purchase order, goods received and a three-way invoice match. Firstlight shows the distributor’s side: WhatsApp orders, credit holds, route pick lists, proof of delivery and invoices with e-invoice status.
The pieces are on our feature pages: connections to accounting, couriers and POS, e-invoicing through MyInvois, dealer and distributor portals, inventory systems and multi-language pages for export. Rules that apply to every Malaysian business site are on our compliance checklist.