In this section2 sections
What property buyers and sales teams need
We studied Malaysia’s leading developer and property portal websites before building our Clearstory developer and Dwellfound marketplace. Buyers look for availability, prices and how to reserve; sales teams need one record from first visit to vacant possession. The table shows each need and where we have built it.
Live availability
- What the leading sites do
- Which units are left, by type, floor and price
- Where we have built it
- Clearstory: live unit availability
Show unit online
- What the leading sites do
- Walk through the show unit before visiting
- Where we have built it
- Clearstory: show unit in 3D, the whole unit from above
Reservation
- What the leading sites do
- Hold a unit online before the booking
- Where we have built it
- Clearstory: reserve online, nothing to pay
Gallery visits
- What the leading sites do
- Book a visit to the sales gallery
- Where we have built it
- Clearstory: gallery visits
Booking to SPA
- What the leading sites do
- One record from booking to signed SPA and loan
- Where we have built it
- Clearstory: booking to SPA
Agents
- What the leading sites do
- Co-broke agents register buyers on live units
- Where we have built it
- Clearstory: co-broke agent portal
After handover
- What the leading sites do
- Stage bills, construction progress and defects
- Where we have built it
- Clearstory: bills by construction stage, defect desk
Search and listings
- What the leading sites do
- Property search with a mortgage calculator
- Where we have built it
- Dwellfound: property search, mortgage calculator
Viewings
- What the leading sites do
- Viewing appointments with agents
- Where we have built it
- Dwellfound: viewing appointments
| Need | What the leading sites do | Where we have built it |
|---|---|---|
| Live availability | Which units are left, by type, floor and price | Clearstory: live unit availability |
| Show unit online | Walk through the show unit before visiting | Clearstory: show unit in 3D, the whole unit from above |
| Reservation | Hold a unit online before the booking | Clearstory: reserve online, nothing to pay |
| Gallery visits | Book a visit to the sales gallery | Clearstory: gallery visits |
| Booking to SPA | One record from booking to signed SPA and loan | Clearstory: booking to SPA |
| Agents | Co-broke agents register buyers on live units | Clearstory: co-broke agent portal |
| After handover | Stage bills, construction progress and defects | Clearstory: bills by construction stage, defect desk |
| Search and listings | Property search with a mortgage calculator | Dwellfound: property search, mortgage calculator |
| Viewings | Viewing appointments with agents | Dwellfound: viewing appointments |
Rules a property website has to follow
Property advertising in Malaysia needs an advertisement and sale permit, and every advertisement, website pages included, shows the developer’s licence and permit numbers with their validity, the developer’s name and address, tenure, encumbrances, expected completion and the price and number of units of each type. Since the 2015 amendments, adverts may not offer free legal fees, projected returns or rental income, or travelling times to destinations; Clearstory shows distances in kilometres instead.
No booking fee may be collected outside the contract of sale, which is why reservations in our build ask for nothing to be paid. Progress billing follows the statutory schedule, each stage backed by the architect’s certificate, with late charges and the defect liability period running from vacant possession. Developer licences and permits can be checked on KPKT’s TEDUH portal.
The building blocks are on our feature pages: interactive site plans and 3D, loan calculators, agent and owner logins, bookings and help desks for defects.



