perfectdesign.

Food and beverage

Your own ordering, loyalty and outlet system

Pickup, delivery and table ordering under your own brand, a loyalty app, reservations and a kitchen display, with every outlet in one system.

Talk about your orderingSee pricing
  • Free working prototype first
  • You own the code and customer data
  • Replies normally within one working day

What you get

What is included

The parts of the work you receive, and what each one lets you do.

Ordering

Pickup, delivery and QR table ordering under your brand, with payments.

Outlets

Each outlet’s hours, menu and sold-out items, and a manager view.

Loyalty

A member app with points, rewards and campaigns.

Reservations

Table booking by outlet and time.

Kitchen display

Orders in time order, marked ready when done.

Food brand pages

Where to buy, halal certificates and trade ordering.

Proof

Work you can inspect

Sundial, Ninefold Foods, Highcloud Tea and Firstlight are concept prototypes we built ourselves after studying café chains, food and tea brands and wholesalers; Little Lark and Greengage are sample apps for a café chain and a food supplier, built for Android and the web. They run on sample menus and customers; no sales result is claimed.

All our work
QR table ordering: a curry laksa with noodle and spice options added from the menu at Table 7, Sundial concept prototype
Concept prototype

Order at the table

Sundial

What it shows: A café group: QR ordering at the table, pickup and delivery, a member app, reservations, a kitchen display and an outlet dashboard.

Where to buy: stores stocking the brands near Klang, listed beside a map, Ninefold Foods concept prototype
Concept prototype

Where to buy

Ninefold Foods

What it shows: A food brand house: product finder, where to buy, recipes and a halal certificate register.

Oolong tea page with a refill pouch, a choice of tin or pouch with cups and price per cup, buy once or subscribe and an instalment line, Highcloud Tea concept prototype
Concept prototype

A dossier for every tea

Highcloud Tea

What it shows: A tea brand’s own store: harvest-dated teas with Bahasa Malaysia labels, subscriptions, corporate gifts and one stock count with the marketplaces.

Demo phone with a café’s WhatsApp order thread: order, confirmation, delivery update and invoice, Firstlight concept
Concept prototype

Order on WhatsApp in your own words

Firstlight Supply Co.

What it shows: A food wholesaler: cafés order on WhatsApp in their own words, and staff confirm priced drafts.

The bar’s order board with a drink being made, beside the customer’s phone showing the order ready with its pickup number, Little Lark sample app
Concept prototype

The bar’s board and the customer’s phone

Little Lark

What it shows: A café chain’s own app: order ahead from six branches, points and stamps, and the bar’s order board.

Restaurant ordering screen with the usual list and the credit available, beside a credit approval notice before sending, Greengage sample app
Concept prototype

Order at your prices, within your credit

Greengage

What it shows: A food supplier’s app: restaurants order at their own prices within credit, with a sales rep side.

Concept prototypes are labelled as prototypes everywhere they appear. They demonstrate what we can build, not work delivered for that named client. More client work is going live and will be added as it does.

Price and terms

From an ordering website to a multi-outlet system

A single outlet usually starts with online ordering and payments. Groups add outlets, loyalty, reservations and the kitchen display.

Ordering website

From RM 5,999

Menu, ordering and payments.

  • Pickup and delivery orders
  • FPX, cards and e-wallets
  • Sold-out items hidden

Multi-outlet system

From RM 12,000

Outlets, loyalty, reservations and kitchen.

  • QR ordering at the table
  • Member app and rewards
  • Kitchen display and outlet dashboard

Add-ons

From RM 1,500

Added when you need them.

  • Gift cards
  • POS connection (StoreHub, Qashier)
  • WhatsApp order reminders

Billed or quoted separately

  • Payment gateway fees are paid to the gateway; there is no commission to us on orders.
  • Delivery by Lalamove or your own riders is booked through your accounts.

Ownership

Everything belongs to your business

You own everything we build for you: the code, the content, the domain, the hosting account and every third-party account opened for the project. There is no lock-in. If you move to another provider, everything goes with you and we help with the handover.

  • Source code, handed over in your own repository
  • Domain and DNS, registered to your business
  • Hosting and every service account, in your name
  • Analytics, search and ad accounts, with us as a manager you can remove
  • All content, media and data in the system

Ongoing care

System care from RM 250 a month

For a more complex website or a system with a real backend, ongoing care starts from RM 250 a month, with the plan confirmed against what was actually launched. Care is quoted with the project, not bolted on afterwards.

Support

We normally respond within one working day

We normally respond to a support request in under one working day, and we work to solve problems as fast as we can. That is how we normally work rather than a contractual guarantee, and responding is not the same as resolving. If your operation needs a formal response or resolution commitment, we can write one into your scope.

Timeline

Normally three to four weeks

A more complex website or business system normally takes three to four weeks, and a larger platform is scheduled against the agreed scope. Prototype timing is separate: you see a working prototype before any deposit.

Add to your project

Features clients often add

Each one works in our own builds; open it to see them, with its starting price.

Before you decide

Questions people ask before they commit

Why not just use a delivery platform?

Keep the platforms for discovery if they work for you. Your own ordering keeps the customer data and the margin on repeat orders, and lets you reward regulars directly.

Can it work with our POS?

Often, yes: menu and prices from the POS, online orders into it as kitchen tickets, and sold-out items synced back, where the POS allows it. See connections to your systems.

Can each outlet have its own menu and hours?

Yes. Each outlet has its own hours, items and sold-out list, and managers see only their outlet.

How long does it take?

A more complex website or business system normally takes three to four weeks, and a larger platform is scheduled against the agreed scope.

What happens next

From a message to a working prototype

We build a free working prototype first. It carries no payment obligation, so you can judge the direction before committing.

  1. 1

    Tell us what you need

    Message us on WhatsApp with your business and the pages or features you have in mind. We reply normally within one working day.

  2. 2

    See a free prototype

    We build a working prototype you can click through on your own phone. There is no payment obligation at this stage.

  3. 3

    Approve the scope and quote

    We confirm the pages, features, responsibilities and timeline in writing. The deposit is paid only when you approve the quotation.

  4. 4

    Build, review and launch

    We complete the build with your real content, you review it, and we launch after your final approval.

Talk about your orderingOther ways to reach us

How it runs

Prototype the order first

We build the ordering journey on a phone first, then the outlets, kitchen and loyalty behind it.

  1. 01

    Map how orders arrive today

    Counters, WhatsApp, platforms and phone orders, outlet by outlet.

  2. 02

    Prototype ordering

    From menu to paid order on a phone, with your real menu.

  3. 03

    Build outlets and kitchen

    Outlet settings, kitchen display, loyalty and reservations.

  4. 04

    Train and launch

    Staff trained per outlet, then care at the level you choose.

The detail

How we approach food & beverage

The longer explanation, for anyone comparing options or planning the work in detail.

In this section2 sections
  1. 01What diners and food buyers look for
  2. 02Rules a food business website has to follow

What diners and food buyers look for

We studied café chains, restaurant groups and food brands in Malaysia and abroad before building our Sundial café group. Diners want to order quickly and earn rewards; food buyers want to know where to buy, whether it is halal and how to order in bulk. The table shows each need and where we have built it.

Food and beverage needs, and where we have built them

Rules a food business website has to follow

Halal certification in Malaysia is issued by JAKIM and the state Islamic religious councils under the Trade Descriptions (Certification and Marking of Halal) Order 2011, against MS 1500:2019. A website should show the halal status that the certificate actually covers, by premises or product, and not imply more. Food and beverage services carry service tax at 6% under the 2024 amendment to the Service Tax (Rate of Tax) Order, and online orders follow the 2024 e-commerce regulations: full price shown, mistakes correctable, and every order acknowledged.

The building blocks are on our feature pages: online payments, several outlets in one system, bookings, restaurant ordering and loyalty and membership apps. Rules that apply to every business site are on our compliance checklist.

FAQ

More questions about food & beverage

Straight answers to what people ask. Anything else, message us and a person replies.

Ask a question
Can customers pay with e-wallets?

Yes: FPX, DuitNow QR, cards and e-wallets such as Touch ’n Go, GrabPay and ShopeePay, depending on the gateway. See online payments.

Can we sell gift cards?

Yes, as an add-on: buy, send to a friend and redeem online or in the café. See Sundial’s gift cards.

Do you build catering or bulk-order forms?

Yes, with minimum quantities, lead times and a deposit where you need one.

Where to go next

Sources

Tell us how your team works today

Describe the process you want to run in one system. We will show you the closest thing we have already built, then scope the real version against your requirements.

Talk about your orderingContact page